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ATELIER INSIGHTS

Frequently Asked Questions

Everything you need to know about our high-concentration extrait formulations, nationwide Cash on Delivery, and seamless WhatsApp ordering.

What is an Extrait de Parfum and how long does it last?
An Extrait de Parfum is the highest concentration in luxury perfumery, containing 30% to 35% pure fragrance oil (compared to 12–15% in standard Eau de Parfum). Because of this high oil load and minimal alcohol content, VELORA fragrances remain intimately present on the skin for 14 to 24+ hours, and days on garments.
How does Cash on Delivery (COD) work?
We offer genuine Cash on Delivery across Pakistan with zero advance payment or deposit. Simply place your order through our website checkout or via WhatsApp. When the courier arrives at your doorstep, inspect the sealed parcel and pay the exact order total in cash.
Can I place my order directly through WhatsApp?
Yes. You can click any “Order via WhatsApp” button to connect directly with our client concierge. Simply send us your selected fragrance and delivery address, and we will confirm and dispatch your bottle immediately without requiring website form entry.
How long does nationwide delivery take?
Orders placed before 4:00 PM are dispatched on the same business day. Delivery times are typically:
  • Karachi: 24 to 48 hours
  • Lahore & Islamabad / Rawalpindi: 2 to 3 business days
  • All other cities & nationwide regions: 3 to 4 business days
Are shipping fees included?
Yes, Complimentary Express Delivery is included with every VELORA bottle order nationwide across Pakistan. There are no hidden fees or surcharge costs at your doorstep.
What is your guarantee on authenticity and craftsmanship?
Every bottle of VELORA is formulated, cold-macerated, and hand-bottled under strict quality standards using genuine absolutes sourced from Grasse (France), Cambodia, and Italy. We adhere strictly to IFRA (International Fragrance Association) safety standards.

Still have questions?

Our fragrance specialists are available to guide you to the perfect scent.

SPEAK WITH CONCIERGE
Concierge Order via WhatsApp